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Assessment Kit-PSPSS00039 Customer Service Skill Set Course A set of 52 forms

SKU: 19468993203
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USD6495.00 USD6524.00

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Description

A set of 52 forms for your RTO

The Trainer's Guide 2019

The trainer assessment pack includes benchmark answers and evidence criteria used to assess the student’s competence (i

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Assessment Kit-PSPSS00039 Customer Service Skill Set Course A set of 52 formsOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of

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