SCORM Compliant Package-CPCCCA3006 Erect roof trusses Certificate II identify and rectify telecommunications network

identify and rectify telecommunications network faults ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN202 Use hand and power tools ICTWOR308 Provide customer service to telecommunications customers If you require RPL Kits with comprehensive benchmarking

Units of competency PSPPCM003 Procure goods and services PSPPCM007 Manage contracts PSPGEN042 Exercise delegations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FWPCOT6201 Manage community engagement BSBCRT402 Collaborate in a creative process FWPCOT5208 Build and maintain community relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

SCORM Compliant Package-CPCCCA3006 Erect roof trusses Certificate II identify and rectify telecommunications network* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.