SCORM Compliant Package-ICTWEB431 Create and style simple markup language documents RTO Policies and Procedures aggressive or abusive customers SIRXECM002

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process If you require RPL Kits with comprehensive benchmarking

Classroom Activities

All LLND Kit materials are delivered in Microsoft Word format

Units of competency SIRRINV002 Control stock SITXHRM002 Roster staff SIRXMGT001 Supervise and support frontline team members SIRXCEG008 Manage disrespectful

SCORM Compliant Package-ICTWEB431 Create and style simple markup language documents RTO Policies and Procedures aggressive or abusive customers SIRXECM002* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.